Explore a Career with North Star Manor

The Van Driver is responsible for safely transporting residents to and from medical appointments, community outings, shopping trips, and facility-sponsored activities. This position provides courteous, compassionate assistance to residents while ensuring their safety, comfort, and dignity during transportation.

• Safely operate facility-owned vehicles in accordance with all traffic laws and regulations.
• Transport residents to medical appointments, therapy visits, community events, and other scheduled destinations.
• Assist residents entering and exiting the vehicle, including the use of wheelchairs, walkers, and other mobility devices as needed.
• Secure wheelchairs and passenger restraints according to safety standards.
• Maintain transportation schedules and communicate delays or concerns to appropriate staff.
• Conduct pre-trip and post-trip vehicle inspections and report maintenance needs promptly.
• Keep vehicles clean, fueled, and ready for use.
• Monitor resident safety and comfort during transport.
• Provide friendly, respectful, and professional customer service to residents, families, healthcare providers, and the public.
• Assist with resident activities and special events when transportation duties permit.
• Complete required transportation logs, mileage records, and incident reports.
• Follow all facility policies, resident rights, confidentiality requirements, and safety procedures.
• Perform other duties as assigned.

Education and Experience:

• High school diploma or equivalent preferred.
• Ability to safely operate passenger vans, including wheelchair-accessible vehicles.
• Ability to obtain and maintain any required certifications or training.
• Previous experience working with older adults is preferred.
• Strong communication and interpersonal skills.
• Valid driver's license with an acceptable driving record.
• Must consent to release a copy of driving record upon hire and annually.
• Must maintain current personal auto insurance coverage.

Licensure Certification:

Knowledge/Skills/Abilities:

• Demonstrates patience, compassion, and respect for older adults.
• Knowledge of defensive driving and safe transportation practices.
• Ability to maintain confidentiality and professional boundaries.
• Ability to work independently and manage time effectively.
• Ability to respond appropriately in emergency situations.

Physical/Mental Requirements (See attached physical/environmental form for job specific details):

• Ability to assist residents with transfers and mobility needs.
• Ability to lift, push, pull, and maneuver wheelchairs and mobility equipment.
• Ability to sit, stand, walk, bend, and reach frequently throughout the workday.
• Ability to work outdoors in varying weather conditions.